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Account and subscription

In progress

The Account screen has three tabs: Account, Subscription and Invoices. E-mail sending is not configured here; it has its own screen — E-mails.

Where to find it in the app: System → Settings → Account

  • Account — who the software invoice is issued to. Without these details no document is issued, by design.
  • Subscription — your plan and how to change it.
  • Invoices — software invoices.

Invoices and payment e-mails are issued in the document language set on the Account tab. You can choose any of the 11 languages of the app; a new account gets the language you registered in. The sender, sending domain and DNS, contacts, footer and deliverability statistics live on a separate screen, System → Settings → E-mails. Do not look for an E-mail tab in Account; it was removed in August 2026.

Step-by-step instructions are being written. For now this page states where the feature lives in the app and what it covers.

Subscription under an individual agreement. If we have agreed an individual price or an account without billing, you do not change the plan, cancel or apply a discount code in the app: instead of the change and cancel buttons you see Contact support, and we arrange the change together. Individually agreed limits appear directly in the plan limits.

  • I am not receiving software invoices. Check the billing details on the Account tab — without them no document is issued.