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Claims and returns

In progress

Claims are a standalone menu item in the Operations section. The module is still changing — a detailed guide will be added once it is verified against the running app.

Where to find it in the app: Operations → Claims

  • Tracks claims and returns from intake to closure.
  • Can issue a document for a resolved case.
  • Has its own e-mail templates and ready-made automations.

Step-by-step instructions are being written. For now this page states where the feature lives in the app and what it covers.